Privacy Policy

Welcome to Korea Car Export. We respect your privacy and are committed to protecting personal data you share when browsing our website, requesting a quote, contacting us on WhatsApp, or using our Korean vehicle export services to the Gulf.

This policy explains what we collect, why we collect it, who we share it with, and your rights. By using the site you acknowledge that you have read this policy.

Korea Car Export is the data controller. Our operational office is in Seoul, Republic of Korea. For privacy enquiries use the email or WhatsApp shown on our Contact section.

We may collect the following categories:

• Identity & contact: name, phone, email, destination country/port.
• Request data: budget, vehicle preferences, form messages, shipment tracking reference if provided.
• Usage data: approximate IP, browser type, pages visited, timestamps (via analytics such as Vercel Analytics when enabled).
• Technical data: cookies required for the site, language, and currency preferences.
• Communications: WhatsApp or email messages you initiate regarding a vehicle or quote.

We use your data for legitimate purposes including:

• Responding to enquiries, quotes, purchase coordination, and export logistics.
• Operating internal admin, inventory database, and order records.
• Improving the website, user experience, and performance measurement.
• Legal compliance and fraud prevention where necessary.
• Sending order-related updates when you have requested them.

We rely on: (a) steps prior to or performance of a contract when you request export services; (b) your consent for contact forms or optional marketing; (c) legitimate interests in operating and securing the site; (d) legal obligation when required by authorities.

We do not sell your personal data. We may share it only when necessary with:

• Infrastructure providers (Vercel hosting, Neon database) under confidentiality terms.
• Shipping, customs, and inspection partners in Korea or your destination country, limited to fulfilling your order.
• Encar or public vehicle listing sources when sourcing a car on your behalf (your personal data is not published).
• Authorities when required by law.

We use essential cookies for language (Arabic/English), currency preference, and admin sessions. We may use aggregated analytics to measure page visits without personalised ad tracking.

You can configure your browser to refuse non-essential cookies; some features may not work correctly.

We retain order and communication data for the business relationship and up to 5 years after the last transaction unless law requires longer. Marketing data is deleted on unsubscribe request.

We apply reasonable technical and organisational measures (HTTPS, admin passwords, limited access). No internet transmission can be guaranteed 100% secure.

Depending on your country you may have the right to:

• Access a copy of your personal data.
• Rectify inaccurate data.
• Request erasure or restriction in certain cases.
• Object to processing based on legitimate interests.
• Withdraw consent without affecting prior lawful processing.

To exercise these rights contact info@koreacarexp.com or our support channels. We aim to respond within a reasonable period (typically 30 days).

Your data may be processed in South Korea, the United States (cloud providers), or other countries where our vendors operate. We use appropriate contractual safeguards for transfers outside your country.

Our services are for adults (18+). We do not knowingly collect children's data. If we learn we have collected a child's data without parental consent we will delete it.

We may update this policy from time to time. The new version will be posted on this page with a revised “Last updated” date. Continued use after material changes constitutes acceptance.

Privacy questions: info@koreacarexp.com — or use the Contact form on our website.